Return & Refund Policy

At MumtazEssentials.com, we prioritize customer satisfaction. If you are not happy with your purchase, please review our return and refund guidelines:

  • Returns: You can request a return within 7 days of receiving your order, provided the item is unused, in its original packaging, and in good condition.

  • Refunds: Once we receive and inspect the returned product, a refund will be processed within 3-5 business days.

  • Non-Returnable Items: Certain personal care or hygiene-related items may not be eligible for return.

  • Return Process:

    1. Contact us via WhatsApp at 03333358568 or email at mumtazonlinestore143@yahoo.com.

    2. Provide your order details and reason for return.

    3. We will arrange a pickup or guide you on the return process.

    4. After verification, the refund will be issued.