FAQs

1. How long does shipping take?

Shipping takes approximately 3-4 business days across Pakistan.

2. Do you offer free shipping?

Yes! We provide free shipping on all orders across Pakistan.

3. What is your return policy?

You can return products within 7 days, provided they are in good condition and unused.

4. How can I request a refund?

Once we receive the returned item, refunds are processed within 3-5 business days.

5. Can I cancel my order?

Yes, you can cancel your order before it has been dispatched.

6. How do I contact customer support?

You can reach us via WhatsApp (03333358568) or email (mumtazonlinestore143@yahoo.com).

7. Do you sell original products?

Yes! We guarantee high-quality and authentic products at MumtazEssentials.com.